ONLY FOLLOW THE INSTRUCTIONS ON THIS PAGE IF YOU'VE BEEN SENT
HERE IN AN EMAIL YOU'VE RECEIVED OR IN A POP-UP MESSAGE FROM
YOUR EMAIL PROGRAM. DO NOT FOLLOW THE INSTRUCTIONS ON THIS PAGE
IF YOU'VE FOUND US THROUGH A SEARCH ENGINE.
This page is ONLY for people who have been sent here by
subscribers to the SpamBlocker service. If your email was
blocked by a server not subscribed to SpamBlocker services,
then your email will be ignored and you will have wasted your time.
There has been an exponential increase in spam on the Internet
in the recent past and many domains have had to put measures
into place to keep the excessive spam from flooding users'
email boxes.
If you've been sent an error message telling you to visit this
page it's because the domain you're trying to reach is using the
services of SpamBlocker to help prevent spam from reaching
users' email boxes.
Because checking for spam is not an exact science we may have
accidentally blocked your email even though you're not sending
spam.
If you're not using your ISP's email server to send your email
then switching to that server is generally the best way to send
email. Many ISPs block their customers' ability to send email
from their own connections or through other email servers besides
those the ISP supplies for that purpose.
To "whitelist" your email server, please send us a message using the following contact form:
Make sure you tell us the email address you were trying to reach when you were blocked, otherwise, our investigation will be delayed.
We'll contact you if necessary and unblock you if possible.
How it works
We use several local and third-party "blocklists"
to keep spam from reaching user's mailboxes. Depending on the blocklist
that blocked your email there are several steps you may wish to take
to see why your email was blocked:
LBL or BSHL
If your message mentioned "LBL" or "BSHL" then
your mailserver was blocked by conscious action of the server
administrator. You should contact us by using the contact form
above to find out why you were blocked and what you can do to be
unblocked.
Spamhaus
If your message mentioned "spamhaus" you should read the
FAQ at
http://www.spamhaus.org/sbl/sbl-faqs.lasso and check the site
at
http://www.spamhaus.org/ to see why your email may have
been blocked.
SpamCop
If your message mentioned "spamcop" you should read the
SpamCop site at
http://www.spamcop.net/ and check your IP at
http://spamcop.net/reported.shtml to see why your email may
have been blocked.
SORBS
If your message mentioned "sorbs" you should read the
SORBS site and check your IP at the SORBS website at
http://www.dnsbl.sorbs.net to see why your email may have been blocked.
(It may not be your IP that is blocked, but the IP that your ISP
uses to send email, or the IP may be an open relay.)
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Other blocks are put in place due to the number of open relays
on DSL
networks. If your domain name resolves to a DSL or ADSL
domain or is a known dynamic block of IP addresses
used by ISPs
that should not be hosting a mail server (for
example, dsl-verizon.net or *.da.uu.net) you should probably
send email through your ISP's SMTP server instead of directly
from your own home mail server. Or, contact your ISP about
setting up proper reverse DNS so that your IP does not resolve
to a DSL or dialup domain name.
NJABL
If your message mentioned "njabl" you should read the
NJABL "end-user" information at
http://www.njabl.org/enduser.html and the listings page at
http://njabl.org/listing.html for information about how your IP
address ended up in that blocklist.
CBL
If your message mentioned "cbl" you should check the
CBL (Composite Blocking List) webiste information at
http://cbl.abuseat.org/ and look up your IP at
http://cbl.abuseat.org/lookup.cgi to see why your IP may
have ended up in that blocklist.
OPM
If your message mentioned "OPM" you should read the
OPM information at
http://opm.blitzed.org/info for information about how your IP
address ended up in that blocklist.
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Sample Error Message #1:
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Your message did not reach some or all of the
intended recipients.
Subject: RE: Your Subject
Sent: 11/26/2002 11:04 AM
The following recipient(s) could not be reached:
someone@example.com on 11/26/2002 11:04 AM
The e-mail system was unable to deliver the message, but did not
report a specific reason. Check the address and try again. If it still
fails, contact your system administrator.
Email blocked by NJABL - to LEARN HOW TO UNBLOCK YOUR EMAIL FROM THE SERVER HOSTING THE TARGET EMAIL, PLEASE GO TO http://www.selfwebhosting.ws/emailblocked.php |
Sample Error Message #2:
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Your message did not reach some or all of the
intended recipients.
Subject: RE: Your Subject
Sent: 11/26/2002 11:04 AM
The following recipient(s) could not be reached:
someone@example.com on 11/26/2002 11:04 AM
The e-mail system was unable to deliver the message, but did not
report a specific reason. Check the address and try again. If it still
fails, contact your system administrator.
Email blocked by LBL - to LEARN HOW TO UNBLOCK YOUR EMAIL FROM THE SERVER HOSTING THE TARGET EMAIL, PLEASE GO TO http://www.selfwebhosting.ws/emailblocked.php |
The first sample above indicates your email was blocked by NJABL, and the second
that your email was blocked by decision of the local email administrator. Either
way you can use the contact form above to request for your email to be listed in our whitelist. In
the case of the email blocked by NJABL, you could visit their website (see above)
to determine why your email may have been blocked.
Our Server/Site Updates
The followings are three newest posts entered at our Server/Site Update Blog. We use this blog to post news and server maintenance notices that may affect your site if it is hosted with us. Make sure you subscribe to its RSS feed so that these notices reaches you even though your email fails.
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