Support System at SelfWebHosting.com
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ONLINE SITE BUILDER
Don't know HTML? No problem! Use our online site builder by typing yourdomain.com/zen in your browser...

SERVER CONTROL PANEL
Want to set up a cron job, password protect a folder or whatever? Our user-friendly control panel does it all...

SCRIPT AUTOINSTALLER
Want to install a blog or forum on your site? Most popular scripts out there can be installed with just a few mouse clicks...

SHARED BANDWIDTH
Even though we set a default monthly bandwidth limit in each hosting plan, we do not charge for any extra use. How possible?

We are here to help! Have questions? Have problems? Here is our six-level support system:

  1. >>> FAQ and Knowledge Base - This is where we list all the frequently asked questions and answers. Check here first before contacting us.

  2. >>> Client Support Area - Submit a support ticket here for any problems not answered in the knowledge base. This area is reserved only for existing hosting clients. A valid client username and matching password are needed for login. Note that this login info might be different from your control panel login.

  3. >>> Presale & Forgot-Login Client Contact Form - Use this form to submit a message to us. Our support system will log your message and we will respond in a timely manner. Note a valid email is a must for us to send you the response.

    For our affiliates - we use an external affiliate program script that integrates with our billing script. click here to contact our affiliate manager if you are an existing affiliate.

  4. >>> Live Customer Support Chat - The following is a list of instant messenger screen names for our support staffs:



  5. >>> Support Forum - Post your questions here and our forum moderators or even some registered users may give you some help within a day or two.

  6. >>> Phone & Fax - Call us toll-free at 1-877-254-2888 or send fax to 1-403-735-6264

KNOWLEDGE BASE: Use our knowledgebase to find answers to many problems that are commonly experienced.

We wish to make your internet presence the best that it can be!

Thank you!

Gain4You.Net c/o SelfWebHosting
Toll free: 1-877-254-2888
Fax: 1-403-735-6264






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